William “Bill” Pamplin

Bill joins our plumbing team to help direct company growth and development, estimates, and scheduling. Entering the plumbing industry in ’97 and holding a license in Arkansas since ’04, Bill meticulously cares for our clients with the knowledge carefully curated through experience. Born in Southern Louisiana, Bill’s family then moved to Arkansas when he was only one year old, and he’s lived here since that time. Bill enjoys being out of doors most days with an avid interest in stock car racing. In the plumbing industry since 1997, Bill loves interacting with people and helping them resolve their plumbing issues. He is a fantastic asset to our It’s Plumbing team.

Bobby Shockley

As our newest apprentice, Bobby Shockley surprisingly brings a large amount of experience to our company. With 15 years of construction experience and four years running heavy machinery as a project manager in telecommunications, we are thrilled to have him onboard training as an apprentice with our It’s Plumbing team. Bobby is the proud, loving father of 3 girls, and you will find him nearly every weekend doing something outside with them, whether fishing, hunting, camping, or kayaking. He also enjoys teaching youth archery and encouraging the younger generation to enjoy the great outdoors and enjoy nature. This love of helping and empowering others serves him well in the service industry and dramatically benefits our team members and clients.

Garrett Howard

Our newest apprentice with the It’s Plumbing team is hardly an apprentice at all. Garrett Howard was born into the industry, as everyone in his family are plumbers. He remembers at age 7 heading to work with his Dad in Orange County, CA, with his own tool belt to keep up and help out. Destined to take the same path as his family, Garrett officially started at age 15 with his Uncle’s company. After a recent move to SWMO to be closer to his Dad, Garrett is loving the non-arid climate. Moving to the Ozarks, was the “best decision” for Garrett, as he loves the nature, greenery and vibrant wildlife in the region. Outside of work, he enjoys working on cars, off-roading and dirt biking. Above all else, Garrett finds great satisfaction being able to take something apart, and put it back together after having made it perform better than before. With a joy like that, how could we not be blessed to have him be a part of our team?

Rory Chance

Born and raised in Louisiana, you can tell Rory is the kind of guy who wants to slow down, make sure everything is done properly, and take the best care possible of our clients. Working to improve his skill level, Rory became a certified master plumber in March of 2021, although he’s been in the industry since 2004. When not dealing with broken pipes, backed up drains, and water tank installations, he loves spending time with his family of 4 children (3 boys and a girl) and his wife since 2012. Rory loves all the outdoor activities you can imagine, hunting, fishing, camping, hiking, but he’s also been drag racing since he was 14 years old. Life is better when you can do everything together as a family unity, and that is what brings him the most joy. Rory is a master at what he does, and we are so excited he has joined our team!

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